February 8, 2010

Red Robin Burgers

I recently tried dining at a new restaurant (at least for us) with food allergies. Red Robin is a nationwide burger chain restaurant and I have been craving a good burger. First I checked their website. Under frequently asked questions they do address food allergies with the following statement.

For a number of core Red Robin menu items offered in all of our restaurants
we are able to provide our Guests with allergen information on a number of
common food allergies. This information provides options for items that you can
order to meet your special dietary needs.To download Wheat/Gluten allergen
information and a list of recommended menu items
click here.To obtain
other allergen-specific menu information, you can send a request to us via our
"Contact Us" option by submitting a "General Inquiry" or
click here.



I e-mailed them to receive the allergen-specific food menu and I found it to be very helpful. They had recommendations for each of the top 8 allergens. I just cross referenced milk and soy and was easily able to find a good burger option to try.

Once at the restaurant the server was able to easily accommodate my requests. My husband and I happened to order the same burger and fries. However, mine did not have the red robin seasoning and, of course, no cheese. When the food was delivered and questioned the server to make sure I had received the right one. She pointed out that my meal was delivered in a yellow basket instead of a red basket. A yellow basket is used for all special request meals for food allergies. I liked that!


5 comments:

smilinggreenmom said...

Just found your blog, yay! I find it so hard to go out to eat with our son's food allergies...it's just nerving! Fortunately, our little guy is so much better with his food allergies/sensitivities and AWFUL Eczema since we started giving him his Belly Boost children's probiotics. They are yummy chewables that are natural and so we know he can have them. It was so hard in the beginning bc he could hardly eat and itched so much. I love your blog and am so glad I found it! Mine is smilnggreenmom.com on green, natural and allergy free living if you ever want to visit :)

Maleah said...

Thanks smilinggreenmom. I just peeked at your blog. Love the recipe for potato soup. I will be trying that soon!

Paul said...

Given your blog’s focus on food allergies/intolerances (and this post's restaurant review), I thought I would make you aware of an interactive website (and associated blog) that I created called AllergyEats (www.allergyeats.com).

AllergyEats was 20 months in the making and lists over 600,000 restaurants that can be searched geographically and are sorted based on the restaurant’s level of “allergy friendliness.” This rating is derived from fellow food allergy and intolerant diners who choose to rate the restaurants by answering 3 simple questions. Diners also have the opportunity to add comments to their quantitative ratings as well.

As a standalone restaurant database, AllergyEats is a useful tool for locating places to dine. In addition, however, I have included features such as allergen information, gluten-free menus, industry certifications, and other relevant information where available. The site will grow in value for those with food allergies or intolerances as more restaurants are rated and comments posted.

Please take a look at the site (www.allergyeats.com) and, if you like what you see, I would appreciate a mention and/or link on your blog and any other help in communicating this site to others. The more people who use AllergyEats, the more valuable it is for all of us! I will of course be happy to reciprocate any help you’re willing to give via the AllergyEats Blog, main site, or social networks as well. Also, I would love to reprint relevant articles, if you wish.

If you’d like to contact me, I can be reached at antico@allergyeats.com. If you’d like to see the launch press release, it can be found at www.allergyeats.com/blog/?p=146. Thank you for your consideration.

Sincerely,
Paul

Leslie said...

That is great! I love Red Robin. I just requested the allergen information that you mentioned. It sounds like they really care about the patrons with food allergies.

I am enjoying your blog. I am breastfeeding my 6-month-old son, who has soy, milk and egg allergies.

Maleah said...

Thanks Leslie. Keep breastfeeding. It is the best thing for your son right now. :)